Frequently Asked Questions
How Can We Help?
Do you offer same-day delivery?
Yes, we deliver same-day across Massachusetts on orders placed before our daily cutoff. Delivery windows vary by location.
How much does shipping cost?
Enjoy free standard shipping on orders over $50. For smaller orders, a flat rate is calculated at checkout.
Where do you ship?
We deliver across Massachusetts, with same-day options in the Greater Lowell area. Wider shipping is coming soon.
How can I track my order?
You'll receive a tracking link by email the moment your order ships.
Are your products authentic?
Always. We source only genuine products directly from trusted Brazilian, Korean and Arabic beauty brands.
Do you carry Korean skincare and Arabic perfumes?
Yes, our curation spans K-beauty skincare, Arabic fragrances and beloved Brazilian brands you won't find everywhere.
Are your products cruelty-free?
Many of our brands are cruelty-free. Check each product page for specific details.
How do I choose the right fragrance?
Explore by scent family on each product page, or reach out, we love helping you find your signature scent.
What payment methods do you accept?
All major cards, plus Buy Now, Pay Later with Afterpay & Klarna.
Can I pay in installments?
Yes, split your purchase into interest-free payments with Afterpay or Klarna at checkout.
What is your return policy?
Unopened items can be returned within 30 days. For hygiene reasons, opened cosmetics and fragrances are non-returnable unless faulty.
Is checkout secure?
100%. Every transaction is encrypted and processed through Shopify's secure checkout.
